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Q: Do you offer RALs (Refund Anticipation Loans) or other bank products? |
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A: Yes, we do offer RALs and we offer a "bonus" product where you can receive your refund in 10-14 days allowing us to deduct your fees. |
| 2 |
Q: How long will it take to get my refund? |
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A: In approximately 3 days or sooner as a RAL. |
| 3 |
Q: I'm ready to file, but I'm missing a W-2, can I file it on my taxes next year? |
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A: No, the IRS does not allow two different tax years/fiscal years on one tax return. It is best to wait for the W-2 so that all your income will be reported. |
| 4 |
Q: My refund was taken, how can I find out why? |
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A: The IRS has provided a telephone number you can call- The Offset Department. Click for the number and website. Refund inquiries are only handled by phone.
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| 5 |
Q: I'm not going to be ready by April 15th, what should I do? |
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A: You can file an "extentsion" by April 15th. |
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Q: Do I have everything I need to file? What tax forms do I need to file my taxes? |
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A: Check our Tax Preparation Checklist. This is a good place to start. You may use it as your guide. |
| 7 |
Q: Where are you located? |
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A: Our main office is located at 2143 S. 15th Avenue, Broadview, IL, 60155. Click here for map and directions.
Our St. Charles office is located at 100 Illinois St Suite 200, St. Charles, IL 60174 (inside the Regus building). Click here for map and directions.
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